A capacidade empática da equipe e a execução de projetos em obras civis
DOI:
https://doi.org/10.35588/e8p4aa73Palavras-chave:
capacidade empática, projetos de construção, desempenho do projeto, colaboraçãoResumo
A crescente complexidade dos projetos de obras civis exige novas habilidades das equipes. A empatia está surgindo como uma habilidade que favorece a colaboração e a integração das equipes. Este trabalho investiga se a habilidade empática da equipe está relacionada ao desempenho dos projetos em obras civis. O trabalho foi realizado em seis projetos. O método foi misto: na primeira parte, foram aplicadas 148 pesquisas para medir a empatia e, em seguida, foram realizadas 23 entrevistas para medir o desempenho. Como resultado, ficou evidente uma correlação positiva entre as habilidades empáticas da equipe e o desempenho dos projetos. A pesquisa fornece informações sobre os níveis atuais de habilidade empática nas equipes, o que leva à conclusão de que há margem para melhorar o desempenho.
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Direitos de Autor (c) 2026 Revista Electrónica Gestión de las Personas y Tecnología
Este trabalho encontra-se publicado com a Licença Internacional Creative Commons Atribuição 4.0.
